Frequently Asked Questions about Payment

How much does it cost to attend the conference?
Please see the registration fee page. You may also be interested in our cancellation policy.

What payment methods do you accept?
Individuals and groups can pay by credit card, check, or purchase order.

Tell me more about group payments.
See the group payment information at the bottom of this page.

If I'm included in a group payment, do I still need to register?
Yes! You should register yourself as soon as you know that you will attend the conference. Your group payment contact does not fill out your registration form.

I need proof of registration to request a check or purchase order.
Proof of registration is available through this web site once a payment method has been selected as part of the individual registration or group payment process.

Individuals who have registered can view and print an invoice or confirmation from their summary page.

Group payment coordinators can use the Pay Now button on their group management page to initiate payment for any group whose members have all registered. Afterward, it will be possible to view and print an invoice or confirmation from that page. Both forms of documentation will include a list of group members.

Where do I send my check or purchase order? To whom do I make out the check?
Payments may be made out to our conference registrar, YCC (Your Conference Connection). Submission information is provided on your invoice or confirmation, which should accompany your payment (see the previous question).

For additional information, you may contact Veronica Snow of YCC at 910-452-0006 or veronica@teamycc.com. YCC's address is 3208 Oleander Drive, Suite C, Wilmington, NC 28403, and their fax number is 910-815-4189.

I need a receipt.
Receipts are available through this web site once payment has been received by our conference registrar, YCC (Your Conference Connection).

Individuals can view and print a receipt from their summary page. Receipts are also provided upon arrival at the conference.

Group payment coordinators can view and print a receipt for each paid group from their group management page. Each receipt will include a list of group members.

Group Payment Information

All conference participants must register individually; however, group payment is provided as a convenience to groups that wish to purchase multiple registrations with one payment. Here's how it works:

Information for individual registrants who will be covered by a group payment:
You may register either before or after being identified as a payment group member. Except for the payment step, the registration process is the same.

• If you have already been identified as a group member, you will be shown the name of the group payment coordinator. Simply confirm and continue.
• If you have not yet been identified as a group member, you will need to provide the name of the group payment coordinator before continuing.
• If you will not be covered by a group payment, please select the individual payment option.

Information for payment group coordinators:
You may create as many groups as you desire. It is recommended that people who are coordinating group payments specify the members of their groups as early as possible.

Each group member should complete his or her own registration. Group coordinators who plan to attend the conference should also register individually.

While individuals may register either before or after being identified as group members, the process is simpler for them when their group status is known in advance (see the information for individual registrants, above). You will receive an e-mail notification if a registrant who is not already in a group lists you as a payment group coordinator.

When all members of a group have registered, you will be able to submit payment for that group.

For questions or comments, please contact Hilarie Nickerson, TLTC Program Coordinator, at 919-787-2848 or hil@northcarolina.edu.